Plum IVR Support

Hello,
I was wondering if during an outbound call, it was possible to do a call transfer? I'd like to initiate a phone call via a webpage and connect that call with a different phone number.

If this is possible with outbound calling please let me know. i've only done inbound voicexml so far, so I'm not 100% if I can accomplish this with outbound.

thanks,
Rob

Hi Robbie,

Yes, it is possible to do a transfer (to a local number, as 800 to 800 transfers are not allowed in the US phone network) during an outbound call.

Please let us know if you have any issues with this.

Regards,
Plum Support