Pause Recording

[syedemad]

Hi
Is it possible to pause a recording for sometime, either fixed or dynamic. for example user is recording and she presses 4 to pause (already defined) and the system pauses for say 10sec and then the recording is resumed?

Any help will be appreciated

[support]

Hi Syed,

This implemenation you have mentioned will not work. It is not possible for a user to pause a recording, wait 10 seconds, and continue that same recording. Once a user has entered a DTMF input during a recording, the recording will end.

What you could do is if the user decides to stop and wants to continue recording a message, you could do another <record> within your application for a second recording. Then, once you have both recordings, you can use an audio tool to string the two audio recordings together in one file.

Regards,
Plum Support