Plum IVR Support

Hi!
I have mp3 file with CD quality i.e. 44100 hz 128 bps,
It is playing alright, but last word of that mp3 is not playing. and in call log it is showing "MadDecoder::errorCallback() - unrecoverable decoding error 0x0235 (bad main_data_begin pointer)"
Have any one face that kind of issue?

Hi,

For audio files, you would want to use one of the following audio formats:

* 8 kHz 16-bit linear PCM headerless (*.l16)
* 8 kHz 8-bit µ-law encoded headerless (*.ul)
* 8 kHz 8-bit a-law encoded headerless (*.al)
* 8 kHz 16-bit linear PCM WAV (*.wav)
* 8 kHz 8-bit µ-law WAV (*.wav)
* 8 kHz 8-bit a-law WAV (*.wav)
* MP3 (*.mp3) - Note: If the audio file is poorly encoded, the mp3 will not work.

Perhaps re-encoding your mp3 audio file will resolve your issue.

Regards,
Plum Support