Plum IVR Support

I need to create a transfer which transfer to multiple numbers in both a ring all mode (all numbers simultaneously ringing) or waterfall (try first and after timeout go to next). The transfer function only appears to allow 1 phone number for dest?

Thanks

Hi,

While there is not any way to put multiple numbers into the "dest" attribute of the <transfer> tag, you can refer to the following post that describes a way that you can use <if> conditionals to waterfall multiple transfers:

http://support.plumvoice.com/viewtopic. ... swer#p4660

One thing to note however: If an answering machine picks up on a transfer, that will constitute a valid pick-up, and "noanswer" will return as false.

Hope this helps.

Regards,
Plum Support