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call logs not appearing

Posted: Tue Jan 17, 2012 6:06 pm
by Brad Ashmore
The “Recent Calls” for our IVR account have stopped being listed as of January 1. Can this please be turned back on?

Re: call logs not appearing

Posted: Wed Jan 18, 2012 5:09 pm
by support
Hi Brad,

If you are a current hosting customer, please email our support team at support@plumvoice.com. Please include your 8-digit customer ID in the subject line. If you are a demo customer, please contact your sales representative.

Regards,
Plum Support