Plum IVR Support

Posted: **Wed Jun 23, 2010 4:39 am**

Hi

As per my programming logic I want to submit all the key pressed 'customerid' numer based on # key pad not based on lenght of customerid.

<field name="customerid" type="digits?length=4">
<prompt>
You have selected for Clock In.
</prompt>
<prompt>
Enter Client ID and press Hash to Submit.
</prompt>
<filled>
You entered <value expr="customerid"/>.
<prompt>
Please wait while we process your information.
</prompt>
</filled>
<noinput>
Sorry, No Input received.
<reprompt/>
</noinput>
<nomatch>
Sorry, Invalid Client ID.
<reprompt/>
</nomatch>
</field>

Posted: **Wed Jun 23, 2010 8:44 am**

Hi,

If you want to allow for input of any length, the only change to your code would be to remove the ?length= on your "type" attribute:

Code: Select all

<field name="customerid" type="digits">
<prompt>
You have selected for Clock In.
</prompt>
<prompt>
Enter Client ID and press Hash to Submit.
</prompt>
<filled>
You entered <value expr="customerid"/>.
<prompt>
Please wait while we process your information.
</prompt>
</filled>
<noinput>
Sorry, No Input received.
<reprompt/>
</noinput>
<nomatch>
Sorry, Invalid Client ID.
<reprompt/>
</nomatch>
</field>

Regards,
Plum Support

Posted: **Fri Jun 25, 2010 7:12 am**

Hi

I want my values to be posted to PHP page or inputs to be validated on Key press of # symbol.

can you help on this.

Posted: **Fri Jun 25, 2010 9:04 am**

Hi,

If you want to write your application such that a value will only be submitted if the user presses the "#" key, then you want to use the <if> conditional. The following example uses your code and an <if> conditional to ensure that data is only submitted if the user presses the "#" key:

clockin.php

Code: Select all

<?php
header("Content-type: text/xml");
echo("<?xml version=\"1.0\"?>\n");
?>



<vxml version="2.0">
<form id="clockin">

<field name="customerid" type="digits?length=4">




<grammar root="ROOT" type="application/srgs+xml" mode="dtmf">
      <rule id="ROOT" scope="public">
        <one-of>
            <item repeat="0-255">
              <ruleref uri="#digit"/>
            </item>
          <item> "#" </item>
        </one-of>
      </rule>

      <rule id="digit" scope="public">
        <one-of>
          <item> 0 </item>
          <item> 1 </item>
          <item> 2 </item>
          <item> 3 </item>
          <item> 4 </item>
          <item> 5 </item>
          <item> 6 </item>
          <item> 7 </item>
          <item> 8 </item>
          <item> 9 </item>
          <item> "#" </item>
        </one-of>
      </rule>
    </grammar>




<prompt>
You have selected for Clock In.
Enter Client ID and press Hash to Submit.
</prompt>

<filled>
<if cond="customerid.indexOf('#') != -1">
  <assign name="customerid" expr="customerid.toString().replace(/#/,'')"/>
        <prompt>
          You entered <value expr="customerid"/>. Please wait while we process your information.
        </prompt>
      <else/>
        <prompt>
          You entered <value expr="customerid"/>. You must press hash to submit your client ID.
        </prompt>
	<clear namelist="sendid customerid clockin"/>
      </if> 
</filled>

<noinput>
Sorry, No Input received.
<reprompt/>
</noinput>
<nomatch>
Sorry, Invalid Client ID.
<reprompt/>
</nomatch>
</field>

<subdialog name="sendid" namelist="customerid" src="customerid.php">
<filled>
<if cond="sendid.confirmation=='verified'">
  <prompt>
    Your customer ID was verified.
  </prompt>
  <goto next="#caretaker"/>
<else/>
  <prompt>
    Your customer ID was not verified.
  </prompt>
  <clear namelist="sendid customerid clockin"/>
</if>
</filled>
</subdialog>
</form>

<form id="caretaker">

<field name="caretakerid" type="digits?length=6">
<prompt>
Enter CareTaker ID and Password. Enter CareTakerID followed by Star then Password. And press Hash to Submit.
</prompt>
<filled>
You entered <value expr="caretakerid"/>.
<prompt>
Please wait while we process your information.
</prompt>
<submit namelist="caretakerid" next="http://voicexcall.99k.org/TestVXML/CareTakerID.php"/>
</filled>
<noinput>
Sorry, No Input received.
<reprompt/>
</noinput>
<nomatch>
Sorry, Invalid CareTaker ID.
<reprompt/>
</nomatch>
</field>
<block>
Please hold for clockin.
</block>

</form>
</vxml>

customerid.php

Code: Select all

<?php
header("Content-type: text/xml");
echo("<?xml version=\"1.0\"?>\n");

$customerid = $_GET[customerid];
$confirmation = "verified"; 
?>

<vxml version="2.0">
<form>
<block>
<var name="confirmation" expr="'<?php echo($confirmation)?>'"/>
<prompt>
Your Customer ID is <?php echo($customerid)?>.
</prompt>
<return namelist="confirmation"/>
</block>
</form>
</vxml>

Hope this helps.

Regards,
Plum Support

Posted: **Mon Jun 28, 2010 9:31 am**

Thanks for your support.

I have last and final question.

I have pressed the key as shown 232323*1234#

I have entered my userid and password dividing by star. Now my program should submit values based on # and should prompt the values that are given before the *.

How can I divide the given input based on * in voice xml code.

Posted: **Mon Jun 28, 2010 1:44 pm**

Hi,

One way you could divide the input based on "*" in your vxml code would be to use the ECMAScript 'split' function, and split the input based on the "*" character. You could then assign each piece of the split input to a separate variable. Here's an example:

clockin.php

Code: Select all

<filled>
<if cond="caretakerid.indexOf('#') != -1">
  <if cond="caretakerid.indexOf('*') != -1">
	<assign name="id_pass" expr="caretakerid.toString().split('*')"/>
	<assign name="care_id" expr="id_pass[0]"/>
	<assign name="care_pass" expr="id_pass[1].toString().replace(/#/,'')"/>
        <prompt>
          Your CareTaker ID is <value expr="care_id"/>.
	  Your password is <value expr="care_pass"/>.
	  Please wait while we process your information.
        </prompt>
      <else/>
        <prompt>
          You entered <value expr="caretakerid"/>. You must enter your CareTaker ID followed by star then password.
        </prompt>
	<clear namelist="caretakerid care_id care_pass id_pass caretaker"/>
      </if>
  <else />
  <prompt>
  You entered <value expr="caretakerid"/>. You did not press hash, no data was sent.
  </prompt>
  <clear namelist="caretakerid caretaker"/>
</if>
</filled>

Hope this helps.

Regards,
Plum Support

Plum IVR Support

Subit values to php page on key press not based length

Subit values to php page on key press not based length

Re: Subit values to php page on key press not based length

Re: Subit values to php page on key press not based length

Re: Subit values to php page on key press not based length

Re: Subit values to php page on key press not based length

Re: Subit values to php page on key press not based length