Plum IVR Support

hi

The following is the code written by me is there any wrong in the code.


<form id="clockin">
<field name="customerid" type="digits?length=5">
<grammar root="ROOT" type="application/srgs+xml" mode="dtmf">
<rule id="ROOT" scope="public">
<one-of>
<item repeat="0-255">
<ruleref uri="#digit"/>
</item>
<item> "#" </item>
</one-of>
</rule>

<rule id="digit" scope="public">
<one-of>
<item> 0 </item>
<item> 1 </item>
<item> 2 </item>
<item> 3 </item>
<item> 4 </item>
<item> 5 </item>
<item> 6 </item>
<item> 7 </item>
<item> 8 </item>
<item> 9 </item>
<item> "#" </item>
</one-of>
</rule>
</grammar>

<prompt>
You have selected for Clock In.
</prompt>
<prompt>
Enter Client ID and press Hash to Submit.
</prompt>
<filled>
<if cond="customerid.indexOf('#') != -1">
<assign name="customerid" expr="customerid.toString().replace(/#/,'')"/>
<prompt>
You entered <value expr="customerid"/>. Please wait while we process your information.
</prompt>
<else/>
<prompt>
You entered <value expr="customerid"/>. You must press hash to submit your client ID.
</prompt>
<!--<clear namelist="sendid customerid clockin"/>-->
</if>
</filled>
<noinput>
Sorry, No Input received.
<reprompt/>
</noinput>
<nomatch>
Sorry, Invalid Client ID.
<reprompt/>
</nomatch>
</field>

<subdialog name="sendid" namelist="customerid" src="http://kishore.somee.com/test.aspx">

<filled>
<if cond="sendid.confirmation=='verified'">
<prompt>
Your customer ID was verified.
</prompt>
<goto next="#caretaker"/>
<else/>
<prompt>
Your customer ID was not verified.
</prompt>
<!--<clear namelist="sendid customerid clockin"/>-->
</if>
</filled>

</subdialog>
</form>

ASP.NET code

<%@ Page Language="C#" %>
<%@ Import Namespace="System" %>
<%@ Import Namespace="System.Configuration" %>
<%@ Import Namespace="System.Data" %>
<%@ Import Namespace="System.Linq" %>
<%@ Import Namespace="System.Web" %>
<%@ Import Namespace="System.Web.Security" %>
<%@ Import Namespace="System.Web.UI" %>
<%@ Import Namespace="System.Web.UI.HtmlControls" %>
<%@ Import Namespace="System.Web.UI.WebControls" %>
<%@ Import Namespace="System.Web.UI.WebControls.WebParts" %>
<%@ Import Namespace="System.Xml.Linq" %>
<%@ Import Namespace="System.Data.SqlClient" %>


<% Response.ContentType = "text/xml"; %>
<?xml version="1.0"?>
<%
String customerid = Request.QueryString["customerid"].ToString();
String confirmation = "verified";
SqlConnection oCon = new SqlConnection(ConfigurationManager.ConnectionStrings["CONNECTION_STRING"].ConnectionString.ToString());
SqlCommand oCmd = new SqlCommand("select count(*) from client where client_id=" + Request.QueryString["customerid"].ToString(), oCon);
oCmd.CommandType = CommandType.Text;
oCon.Open();
int intStatus = Convert.ToInt32(oCmd.ExecuteScalar());
oCon.Close();
%>




<vxml version="2.0">
<form>
<block>
<var name="confirmation" expr="<% Response.Write(confirmation); %>"/>
<% if(intStatus > 0 ) { %>
<prompt> Your Customer ID is <% Response.Write(customerid); %>. </prompt>
<% } else { %>
<prompt> You Entered Customer ID is Invalid. </prompt>
<% } %>

<return namelist="confirmation"/>
</block>
</form>
</vxml>

System troughs the error saying that HTTP error 500

Hi,

A HTTP 500 status code is defined as:

500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

You should check your server logs and see what might have caused this issue.

Regards,
Plum Support