Plum IVR Support

Posted: **Thu Aug 05, 2010 2:33 am**

I want to track the call duration of a caller in voice XML. Could you please assist me a good solution to this.

Thanks,
Rakesh.

Posted: **Thu Aug 05, 2010 7:52 am**

Hi Rakesh,

You can refer to these previous posts to help you calculate call duration:

http://support.plumvoice.com/viewtopic.php?t=697

http://support.plumvoice.com/viewtopic.php?t=444

Hope this helps!

Regards,
Plum Support

How do I calculate the total call duration of a caller