Plum IVR Support

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application="test_rootorder.vxml"

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<form id="machine">
<record finalsilence="3000ms">
<noinput>
<goto next="#machinemsg" />
</noinput>
</record>
</form>
<form id="machinemsg">
<block>
<prompt bargein="false">
Hello, this is Continuing Care. I’m calling to check on the sleep therapy patient at this address.
Please call our patient management service at <say-as type="acronym"> 1 877 618 3574 </say-as> 
when you have a minute so we can track how you are doing.
The call should only take two minutes of your time and is designed to help us better care for you.
The number again is <say-as type="acronym"> 1 877 618 3574 </say-as> and you can call anytime day or night. 
Thanks, and have a great day.	
</prompt>
<disconnect/>
</block>
</form>

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<?xml version="1.0"?>
<vxml version="2.0" application="test_rootorder.vxml">

	<form id="patienttest">
		<field name="answer">
			<property name="inputmodes" value="dtmf"/> 
			<grammar type="application/x-jsgf" mode="dtmf">
				( 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 0 )+
			</grammar>
			<prompt>
				This is Continuing Care calling with an important message.  Please press one.
			</prompt>
			<filled>
				<goto next="#person"/>
			</filled>
			<noinput>
				<goto next="#machine"/>
			</noinput>
		</field>
	</form>

	<form id="person">
		<block>
			<goto next="test_order_intro.vxml"/>
		</block>
	</form>

	<form id="machine">
		<record finalsilence="3000ms">
			<noinput>
				<goto next="#machinemessage" />
			</noinput>
		</record>
	</form>

	<form id="machinemessage">
		<block>
			<prompt bargein="false">
				Hello, this is Continuing Care. I’m calling to check on the sleep therapy patient at this address.
				Please call our patient management service at <say-as type="acronym"> 1 877 618 3574 </say-as> 
				when you have a minute so we can track how you are doing.
				The call should only take two minutes of your time and is designed to help us better care for you.
				The number again is <say-as type="acronym"> 1 877 618 3574 </say-as> and you can call anytime day or night.  
				Thanks, and have a great day.				
			</prompt>
			<disconnect/>
		</block>
	</form>

</vxml>

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Thu 09 Sep 2010 02:42:07 PM EDT:
Call Start Event: ANII 13522741199 DNIS outbound VURL http://us.popproxy.plumgroup.com/plumvp/startpage.php
DocumentParser::FetchDocument()
DocumentParser::FetchDocument(http://us.popproxy.plumgroup.com/plumvp/startpage.php)
Cache Miss: http://us.popproxy.plumgroup.com/plumvp/startpage.php
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp/startpage.php
Click here to view saved VoiceXML script
VXI::var_element(name="sessionID" expr = "session.id")
DocumentParser::FetchDocument(startpage.php)
Cache Miss: http://us.popproxy.plumgroup.com/plumvp/startpage.php?sessionID=000023%3b003%3b1284057693
Attempting to fetch http://us.popproxy.plumgroup.com/plumvp/startpage.php?sessionID=000023%3b003%3b1284057693
Click here to view saved VoiceXML script
VXI::var_element(name="callee_type" expr = "'answeringmachine'")
VXI::var_element(name="phone_number" expr = "'13522741199'")
VXI::var_element(name="call_id" expr = "'2143973'")
VXI::var_element(name="message_reference" expr = "''")
VXI::var_element(name="call_parameters" expr = "''")
VXI::var_element(name="campaign_parameters" expr = "''")
DocumentParser::FetchDocument(http://login.sleepcarecenter.com/autocalls/order.ashx)
Posted form data is URL encoded
Attempting to fetch http://login.sleepcarecenter.com/autocalls/order.ashx
Click here to view saved VoiceXML script
DocumentParser::FetchDocument(test_rootorder.vxml)
Cache Miss: http://login.sleepcarecenter.com/autocalls/test_rootorder.vxml
Attempting to fetch http://login.sleepcarecenter.com/autocalls/test_rootorder.vxml
Click here to view saved VoiceXML script
GrammarManager::CreateGrammarFromString(application/x-jsgf):
---------
<?xml version='1.0'?>
<grammar xml:lang="en-us" mode="dtmf">
( 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 0 )+
</grammar>
---------
VXI::var_element(name="varDOB" expr = "")
VXI::var_element(name="varIncomingNumber" expr = "")
VXI::var_element(name="varOutgoingNumber" expr = "")
VXI::var_element(name="varResponseType" expr = "")
VXI::var_element(name="varQuestion" expr = "")
VXI::var_element(name="varReturnAnswer" expr = "")
VXI::var_element(name="varReturnQuestion" expr = "")
VXI::var_element(name="varOrderSomething" expr = "")
VXI::var_element(name="varCallID" expr = "")
VXI::queue_prompts()
bargein set to true
INPUTMODES set to "DTMF"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
<?xml version='1.0'?><speak><voice name="mike" gender="male">
This is Continuing Care calling with an important message. Please press one.
</voice></speak>
---------
VXI::field_element - activating grammars for form = 'patienttest' formitem = 'answer'
VXI::do_recognition()
PromptManager::Play()
starting playback: bargein=true, inputmodes="dtmf"
Newly queued prompts are now being played

Thu 09 Sep 2010 02:42:17 PM EDT:
received event: noinput:
VXI::queue_prompts()
VXI::record_element - activating grammars for form = 'machine' formitem = '$_internalName_681855'
PromptManager::Play()

Thu 09 Sep 2010 02:42:22 PM EDT:
received event: noinput:
bargein set to false
INPUTMODES set to "DTMF VOICE"
Audio segment added to prompt queue from TTS application/synthesis+ssml for:
---------
VXI::disconnect_element()
Disconnect
Disconnecting On Channel 3

Thu 09 Sep 2010 02:42:24 PM EDT:
received event: connection.disconnect.hangup:
VXI::exit_element()
Call End Event
Ending session
Ending Session On Channel 3

Code: Select all

<?php
header("Content-type: text/xml");
echo("<?xml version=\"1.0\"?>\n");
?>
<vxml version="2.0" application="test_rootorder.vxml">

   <form id="patienttest">
      <field name="answer">
         <property name="inputmodes" value="dtmf"/> 
         <grammar type="application/x-jsgf" mode="dtmf">
            ( 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 0 )+
         </grammar>
         <prompt>
            This is Continuing Care calling with an important message.  Please press one.
         </prompt>
         <filled>
            <goto next="#person"/>
         </filled>
         <noinput>
            <goto next="#machine"/>
         </noinput>
      </field>
   </form>

   <form id="person">
      <block>
         <prompt>You are now in the person form.</prompt>
      </block>
   </form>

   <form id="machine">
      <record finalsilence="3000ms">
         <noinput>
            <goto next="#machinemessage" />
         </noinput>
      </record>
   </form>

   <form id="machinemessage">
      <block>
         <prompt bargein="false">
            Hello, this is Continuing Care. I'm calling to check on the sleep therapy patient at this address.
            Please call our patient management service at <say-as type="acronym"> 1 877 618 3574 </say-as> 
            when you have a minute so we can track how you are doing.
            The call should only take two minutes of your time and is designed to help us better care for you.
            The number again is <say-as type="acronym"> 1 877 618 3574 </say-as> and you can call anytime day or night.  
            Thanks, and have a great day.            
         </prompt>
         <disconnect/>
      </block>
   </form>

</vxml>