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Call Forwarding

Questions and answers about IVR programming for Plum DEV

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jfierro
Posts: 7
Joined: Mon Oct 27, 2008 4:24 pm
Location: San Diego, CA
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Call Forwarding

Post by jfierro »

Can you tell me if the PLUM out-bound calling platform can detect when a call-forwarding feature is used at the handset/ intended phone number to relay the call elsewhere? Also, are there configuration options that we can make to PREVENT someone from forwarding one of our outbound calls?

Thank You.
Jess

support
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Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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Re: Call Forwarding

Post by support »

Hi Jess,

Unfortunately, there isn't any way to detect whether or not the callee has forwarded the call. Also, there aren't any configuration options for the outbound system that will prevent someone from forwarding your calls.

Regards,
Plum Support

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