Plum IVR Support

Hello all,

I've searched through the posts but didn't find much on this subject. What I wanted to know is if there is a built in process for encrypting recordings that contain sensitive information. Any information on this would be great.

Hi,

Sorry, but currently, there isn't a built-in process for encrypting recordings.

However, we will make mention of this topic in our internal feature request to consider for future releases.

Regards,
Plum Support