Plum IVR Support

Hi,

I continue to get a serious error of type "error.grammar.option" when I include both a value attribute and an accept attribute that is set to "approximate" on an option tag. If I change approximate to exact, or remove the value attribute, the error goes away.

Here's a URL that spits out the offending VXML:
http://speedytix.com/sT/IVR/new/sell/pick_event.php

Hi,

Our next platform release will address this issue.

We will provide you with an update once this update has been pushed out.

Regards,
Plum Support

Hi,

Got a ballpark time for that milestone? This bug isn't a killer because I can work around it (match from the CDATA rather than the value I wanted, or write up a custom grammar), but the workarounds are rather inelegant, so is this something I'd have to live with until next month or until next decade?

Thanks.

Hi,

While there is no current ETA for this release, this issue has been tested and resolved in our test environment. It is just a matter of implementing the update during a moment of downtime.

Thanks for your patience.

Regards,
Plum Support