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SIP (VoIP) support
Posted: Tue Nov 23, 2010 9:40 pm
by stougard
Hello,
Can plum support SIP from an other VoIP server ?
Regards
Stephane
Re: SIP (VoIP) support
Posted: Wed Nov 24, 2010 8:37 am
by support
Hi Stephane,
Plum supports both analog and SIP, however we are slightly confused about what you mean by "from another VoIP server." If you could please clarify further, we might be able to explain more.
Regards,
Plum Support
Re: SIP (VoIP) support
Posted: Thu Nov 25, 2010 9:24 am
by stougard
Hello,
I mean that we manage our own numbers and contact Plum IVR though SIP.
Stephane
Re: SIP (VoIP) support
Posted: Mon Nov 29, 2010 2:47 pm
by support
Hi Stephane,
To help us better clarify your issue, we have a couple more questions to ask:
1) Are you actively transferring a SIP phone call to the Plum IVR system?
2) Is the call coming from a 3rd person party or is it coming from 3rd party PBX (i.e. Asterisk)?
Regards,
Plum Support