How do I decrease the delay incurred from submitting large f
Posted: Mon Nov 17, 2003 10:25 am
I currently have an application running on Murrow, which is a dictation application. When the user concludes, the recording is posted to our remote webserver to be processed/stored.
My problem is that some of these dictation calls can be long, and I am getting complaints from users about the time it takes from the point they submit until they can continue with the application. Basically, they've gotta wait until the file transfer is complete.
I am wondering in this scenario are there are any options available to help mitigate this sort of issue?
For instance, is it possible to have these recordings be saved locally on Murrow, and to be able to pull the files from remotely via FTP? In which case I'd imagine I'd just need to post a reference to the file to be pulled, which would completely resolve the latency issue experienced by our users.
Or, are there any other techniques I could use to help mitigate this delay?
Thanks,
Thom
My problem is that some of these dictation calls can be long, and I am getting complaints from users about the time it takes from the point they submit until they can continue with the application. Basically, they've gotta wait until the file transfer is complete.
I am wondering in this scenario are there are any options available to help mitigate this sort of issue?
For instance, is it possible to have these recordings be saved locally on Murrow, and to be able to pull the files from remotely via FTP? In which case I'd imagine I'd just need to post a reference to the file to be pulled, which would completely resolve the latency issue experienced by our users.
Or, are there any other techniques I could use to help mitigate this delay?
Thanks,
Thom