Plum IVR Support

Thanks for the excellant Programmers Guide for placing outbound calls. I was able to get a demo application running quickly.

There is one thing which I wish was done differently. Rather than limiting the application to use four fixed-named post variables: msgParam1, msgParam2, msgParam3, and msgParam4; I'd rather be allowed to specify the POST content to allow my application to use its own variable names. When I attempted to use a VoiceXML application that was working fine for incoming calls to be used for outgoing, I had to tweak the application or put a wrapper around it.

Thanks,
Margaret Avino

Mavin, this change is now implemented as per your suggestion.
It is now possible to use the "call_parameters" and "campaign_parameters" fields to stuff any application specific data you want into them. View the outbound Dev guide on the IVR hosting site for more details.



**OUTBOUND SYSTEM STATUS UPDATE**

The IVR Outbound system has been revised and improved to fix several problems mentioned in the forums over the last few weeks upon the beta release of our IVR outbound platform. Its accessible from your hosted IVR account by logging in at http://hosting.plumvoice.com and visiting the outbound tools section located in the navigation menu on the left.

Also, be sure to view the newest documention in the IVR Outbound Dev guide, located at:

http://www.plumvoice.com/docs/dev/plumd ... nddevguide

kindly,

Plum Support Team