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common errors
common errors
Do you have a list somewhere of common errors and a possible reason for them? I am getting an error of type badfetch buttery or something like that. It's difficult to understand the second part.
IVR common errors- w3c vxml spec
Hello:
As far as I know, there's no such IVR error as badfetch.buttery
Plum maintains conformance with the IVR error types as they appear in the w3c vxml spec which is available here:
http://www.w3.org/TR/2004/REC-voicexml20-20040316/
Section 5.2 decribes the exact w3c standard event/error types.
this was also asked in another forum post, which is viewable here:
http://support.plumvoice.com/viewtopic.php?t=179
You are probably hearing error.badfetch.badURI, which means the url you are entering is malformed. This seems to correspond to your other IVR forum post regarding how to access a webserver on a non standard port. My guess is that you are entering the url for the server page incorrectly. Please refer to that post for details on how to correct it. (linked here for your convenience):
http://support.plumvoice.com/viewtopic.php?t=204
Kind regards,
Plum Technical support staff
As far as I know, there's no such IVR error as badfetch.buttery
Plum maintains conformance with the IVR error types as they appear in the w3c vxml spec which is available here:
http://www.w3.org/TR/2004/REC-voicexml20-20040316/
Section 5.2 decribes the exact w3c standard event/error types.
this was also asked in another forum post, which is viewable here:
http://support.plumvoice.com/viewtopic.php?t=179
You are probably hearing error.badfetch.badURI, which means the url you are entering is malformed. This seems to correspond to your other IVR forum post regarding how to access a webserver on a non standard port. My guess is that you are entering the url for the server page incorrectly. Please refer to that post for details on how to correct it. (linked here for your convenience):
http://support.plumvoice.com/viewtopic.php?t=204
Kind regards,
Plum Technical support staff
Last edited by support on Thu Feb 25, 2010 5:08 pm, edited 3 times in total.
characters disallowed in IVR script
hello:
the only characters not allowed in the URI are the same as those disallowed for a web URL (a hyperlink and a URI are synonymous)
spaces, and special characters such as the comparison operators > and < are disallowed within your IVR script.
sincerely,
Plum Support
the only characters not allowed in the URI are the same as those disallowed for a web URL (a hyperlink and a URI are synonymous)
spaces, and special characters such as the comparison operators > and < are disallowed within your IVR script.
sincerely,
Plum Support