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Outbound call result noanswer callee_type

Questions and answers about IVR programming for Plum DEV

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dking
Posts: 15
Joined: Thu Jun 10, 2004 1:44 pm

Outbound call result noanswer callee_type

Post by dking »

How many rings before the outbound call fails and sets the callee_type to "noanswer"? Can a developer configure this?

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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exact number of rings not yet an IVR option on platform

Post by support »

dking:

not sure of the exact number of rings, but I believe the timeout is set to 30 seconds. This is not configurable yet as an option, but it is slated as a feature, so it should be available in an upcoming release of the Plum IVR platform.

hope this helps!!

sincerely,

your pals @ Plum Support

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