Outbound calls stuck in default campaign queue

[dking]

I placed a few calls into my default campaign queue on 8/6. Call attempts were made and I was debugging along the way. Then the outbound calls stopped being made. I waited for a few hours, deleted calls and queued new outbound requests but nothing happened. I even restarted the default campaign. I figured the dev area for outbound calling was really busy and decided to try over the weekend. That didn't help either. The call I placed in the queue on Sunday 8/8 still has a status of "uncalled".

Is something going on that we should know about?

Thanks

[dking]

I should have mentioned that I'm using a hosted demo account.

[indran76]

Hey,
I have the same problem too. We own a Plum server, and the outbound calling suddenly stopped working. It has the "uncalled"
as status.

Any thoughts anyone?

regards,
Merian I Croos

[support]

dking:
I believe this IVR issue has been resolved for your IVR platform; A newer revision was installed that should have fixed the problem.
Can you confirm or deny this? We don't want to leave you "twisting in the wind" so to speak.

kind regards,

Plum Support Team