Plum IVR Support

Posted: **Wed May 11, 2011 3:58 pm**

Hi,

I have an application that expection 5 digits from user. It looks like this exampe:

<field name="some_var" type="digits">
      <filled>
        <if cond="pin.length == 5">
             //do smth
         <else/>
             //do smth else
         </if>
      </filled>
</field>

The problem that I have set:

Code: Select all

<property name="interdigittimeout" value="6s"/>

So user forced to wait 6 seconds after entering 5 digits or press #.

Please, advice? is it possible to set-up system not to wait 6 seconds when 5 digits were set and # was _not_ pressed?

Ivan

Posted: **Wed May 11, 2011 4:59 pm**

Hi Ivan,

Yes, there is a way for you to not have the user wait for the timeout without pressing the # key. You can use the "termmaxdigits" property within your IVR code. For an example of how to use this property, you can view it here: http://www.plumvoice.com/docs/dev/voice ... mmaxdigits

Please let us know if you have any questions on how to use this property.

Regards,
Plum Support

Plum IVR Support

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