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Grammer

Questions and answers about IVR programming for Plum DEV

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nehioro
Posts: 6
Joined: Mon Mar 21, 2005 1:44 pm

Grammer

Post by nehioro »

I am trying to have my users spell thier first and then last name. Is there a sample script on how to do this.
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support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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IVR platform to integrate with OpenSpeech Recognizer 3.0

Post by support »

Hello,

Unfortunately letter recognition is not very functional with the current speech recognition engine (OpenSpeech Recognizer 2.0) used by the Plum Voice Browser. However, Plum is evaluating the next version of this product "OpenSpeech Recognizer 3.0" which has greatly improved letter recognition. When Plum's IVR platform has integrated with this new version and stabilized there will be an announcement in the "General News" section of the Plum Support Forum. We currently do not have a time estimate for this integration.

Regards,
Plum Support
Last edited by support on Thu Feb 25, 2010 2:34 pm, edited 2 times in total.
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scottpolk
Posts: 1
Joined: Thu Feb 16, 2006 2:49 pm

Post by scottpolk »

Any update to this function?
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