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Monitoring pending outbound calls

Questions and answers about IVR programming for Plum DEV

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support
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Re: Monitoring pending outbound calls

Post by support »

When a call is "pending," that means it's still queued, waiting to be dialed for the first time. After it has been dialed once, it will no longer be pending and it will not appear on the campaign list until all retries have been attempted. Once the retries are finished, it will show up on your campaign list as either completed or failed.

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