Re: Monitoring pending outbound calls
Posted: Tue Apr 03, 2012 10:06 am
When a call is "pending," that means it's still queued, waiting to be dialed for the first time. After it has been dialed once, it will no longer be pending and it will not appear on the campaign list until all retries have been attempted. Once the retries are finished, it will show up on your campaign list as either completed or failed.