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Accessing Reports Programatically

Posted: Thu Aug 25, 2005 2:49 pm
by sdstuder
What is the best mechanism for me to access reports from a program. (i.e. access this information in the hosted environment from an applicaiton operating from the internet).

For example, I would like to access accounting/system status information such as:

"how long did a particular voice session last?"
"How long was a specific outbound call?"
"How many ports am i presently using?"
"How many ports are currently available?".

I've scanned the documentation and did not see materials regarding this topic. If I missed it, I sincerly apologize.

Best Regards,
Scott Studer

IVR sys does not provide mechanism for accessing session log

Posted: Tue Aug 30, 2005 4:07 pm
by support
Hello,

Plum does not provide a mechanism for accessing IVR session logs (or any other IVR hosting information) without using the provided web interface. We are considering implementing a web service interface to various data components of the IVR hosting site, however, there is currently no set schedule for adding this feature.

Regards,
Plum Support