Hello,
In order to support call recording the Plum IVR System requires a 3rd party solution. Plum has partners who provide solutions for call recording however at this time they are only for on-site IVR systems. Please contact your IVR sales representative for more information regarding these solutions.
Regards,
Plum Support
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Record entire call on IVR system
Record entire call on IVR system
Last edited by support on Thu Feb 25, 2010 3:21 pm, edited 2 times in total.