Plum IVR Support

in Outbound call is it possible to transfer call to another number based on the user chioce. But it si giving error saying transfer tag not allowed.

the following code
<?xml version="1.0"?>
<vxml version="2.0">
<form id="test">
<block>
<prompt>
<audio src="welcome.wav">Welcome to Plum Voice Portals</audio>
</prompt>
<goto next="#mainmenu"/>

</block>
</form>

<menu id="mainmenu">
<prompt>
Press 2 To Repeat.
Press 3 To Reply.
</prompt>

<choice dtmf="2" next="#test">
To Repeat</choice>
<choice dtmf="3" next="#reply">
Reply </choice>
</menu>

<form id="reply">
<block>
<transfer dest="6587450177">
<prompt>
Please wait while calling the sender
</prompt>
</transfer>
</block>
</form>
</vxml>

Hello,

Yes, the outbound IVR system is capable of performing transfers once the IVR call is connected. However, the IVR error you are seeing is stating that the <transfer> tag is not allowed where you are using it. The transfer tag is not an allowed child for the <block> tag. You should be using the transfer tag as a <sub> tag of the <form> tag:
Please post a response if that does not solve the IVR problem. Hope this helps!

Regards,
Plum Support