session.telephone.dnis is blank...

[robbiesullivan]

I'm trying to access this varaible to get the called number but it is blank. I don't think i have an analog service.

Any ideas as to what the problem might be.
Thanks,
Rob

[robbiesullivan]

Please disregard this ... I can see it now...

[support]

Hello,

Could you please provide some example IVR code to demonstrate how you are trying access this variable? We use this as part of our call routing IVR system so it seems extremely unlikely that it is not working. Here is an IVR example of how this variable can be accessed. See the "expr" in the <value> tag below.

Code: Select all

<?xml version="1.0"?>
<vxml version="2.0">
<form>
    <block>
        <prompt>
            You called the DNIS: <value expr="session.telephone.dnis"/>
        </prompt>
    </block>
</form>
</vxml>

Hope this helps!

Regards,
Plum Support