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How can I retrieve the callerids name?

Questions and answers about IVR programming for Plum DEV

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robbiesullivan
Posts: 42
Joined: Mon Oct 10, 2005 3:40 pm

How can I retrieve the callerids name?

Post by robbiesullivan »

I've heard that this is possible in vxml. I've done it using a propiratry system, but I need to retrieve this information inside my vxml application.

any ideas
thanks,
Rob

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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retrieving caller id's name impossible with IVR systems

Post by support »

Hello,

This IVR service is not available using our IVR systems. There are reverse lookup services that can provide the caller name via a web service. Plum does not currently have any partners we recommend for this service.

Regards,
Plum Support

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