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How can I retrieve the callerids name?

Posted: Fri Nov 11, 2005 11:03 am
by robbiesullivan
I've heard that this is possible in vxml. I've done it using a propiratry system, but I need to retrieve this information inside my vxml application.

any ideas
thanks,
Rob

retrieving caller id's name impossible with IVR systems

Posted: Fri Nov 11, 2005 11:22 am
by support
Hello,

This IVR service is not available using our IVR systems. There are reverse lookup services that can provide the caller name via a web service. Plum does not currently have any partners we recommend for this service.

Regards,
Plum Support