Plum IVR Support

Posted: **Sun Nov 13, 2005 11:49 am**

Hello,
I was wondering what call transfer name$.duration is. Is it minutes, seconds or milliseconds.

I wrote it out and it was 0 for some reason after I hung up on the other phone call.

thx for the assistance,
Rob

Posted: **Tue Nov 22, 2005 11:56 am**

Hello,

Unfortunately this a known IVR bug in the most recent version of the IVR platform. It is currently fixed in our testing build which should be released in the next few weeks. When the fix is in place the value will be in seconds. Hope this helps!

Regards,
Plum Support

Plum IVR Support

call transfer duration

call transfer duration

call transfer issue to be worked out in new IVR platform