stream mp3 or play mp3

[robbiesullivan]

Hello,
Is there anyway other then using shoutcast (I'm not sure how to, or if i can setup a shoutcast server) to play an MP3 file.

I'm trying to think of other solutions to solve my audio latency problem.

Thanks,
Rob

[support]

Hello,

The Plum IVR Platform does not currently support mp3 streaming via shoutcast. However, the Plum Voice Platform does support native mp3 playback on our IVR hosting site and newer versions of the IVR platform for on-site IVR systems. You can simply use the <audio> tag like you normally would to fetch and play any mp3 file:

Code: Select all

<audio src="http://server/audio/test.mp3"/>

The IVR platform can take any mp3 file and convert it for playback based on a standard header file. For optimal performance Plum recommends 32Kbps mono for MP3 files. Hope this helps!

Regards,
Plum Support

[robbiesullivan]

Terrific that would help a lot . I will try it out.

thanks,
Rob