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Fax data collection possiblities

Questions and answers about IVR programming for Plum DEV

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robbiesullivan
Posts: 42
Joined: Mon Oct 10, 2005 3:40 pm

Fax data collection possiblities

Post by robbiesullivan »

Hello,
I was wondering if there is a way to collect FAX data via a plum VXML call. I know we can detect if a fax is coming in, but can we actually answer the call and write the fax data out to a file?

I couldn't find anything in the hlep about doing this. I'm just wondering if it is possible.

thanks in advance,
Rob

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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Fax data collection impossible with IVR systems

Post by support »

Hello,

Collecting Fax data is not possible using the Plum IVR Systems. The VoiceXML 2.0/2.1 specification does not make any reference to Fax capabilites and we have no plans of adding this to the current implementation.

Regards,
Plum Support

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