Questions and answers about IVR programming for Plum DEV
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yunyun
Posts: 21 Joined: Mon Jan 23, 2006 8:31 pm
Post
by yunyun » Wed Feb 22, 2006 3:54 pm
I use <say-as type="number:digits"> but I still hear it as a number not digits. Below is my code.
Code: Select all
<?xml version="1.0"?>
<vxml version="2.0">
<form>
<block>
<prompt>
<voice gender="female">
<say-as type="number:digits">
4500600008284523
</say-as>
</voice>
</prompt>
</block>
</form>
</vxml>
support
Posts: 3632 Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:
Post
by support » Thu Feb 23, 2006 12:14 pm
I would suggest using the "acronym" type in your
<say-as> tag to guarantee that the number will be read out as individual digits. So your IVR code will look like this:
Code: Select all
...
<say-as type="acronym">
4500600008284523
</say-as>
...