Plum IVR Support

Posted: **Wed Feb 22, 2006 3:54 pm**

I use <say-as type="number:digits"> but I still hear it as a number not digits. Below is my code.

<?xml version="1.0"?>
<vxml version="2.0">
    <form>
        <block>
            <prompt>
                <voice gender="female">
                    <say-as type="number:digits">
                        4500600008284523
                    </say-as>
                </voice>
            </prompt>
        </block>
    </form>
</vxml>

Posted: **Thu Feb 23, 2006 12:14 pm**

I would suggest using the "acronym" type in your <say-as> tag to guarantee that the number will be read out as individual digits. So your IVR code will look like this:

Code: Select all

...
            <say-as type="acronym">
                4500600008284523
            </say-as>
...

Plum IVR Support

<say-as> type attribute

<say-as> type attribute

using "acronym" type in IVR code