Plum IVR Support

Hi,

I have signed up to use the demo site and I have built a server in the Amazon Cloud. I am
wanting to build a demo to be able to call the number provided for my demo site. Have
a question asked return a response from the phone and send the answer back to the demo
site. Is this something I can do with the demo site? Where do I configure where the demo site
listens for my responses and where do I configure my listener to receive responses from the
demo site? Or can I not do this with the demo site at all?

Thanks in advance!
Mike

Basically I want to be able to ask a question
send an answer to my server in the amazon cloud
check if its right
then send a response back to the demo site...

Thanks again

Hi Mike,

Your demo phone number is pointing to a .html page, when it should point to a .vxml application. To get started, we recommend taking a look at our VXML documentation: http://hosting.plumgroup.com/developer_ ... tation.php

Regards,
Plum Support

Hi,

Thanks for the feedback. I will go through the documentation again but I didn't see anything about how to configure your app server. But I can go through that but back to my main question what I am trying to do is feasible right?

Thanks again!
Mike

In fact I had pointed it to a vxml page last night. Can I point it to an app server and be able to pass vxml back and forth?

Hi Mike,

We're not sure what you mean by "demo site." It sounds like you want a VXML application, which will be hosted on your Amazon server. You will assign the VXML application's URL to the demo phone number, using Plum's hosting website. Currently, your demo phone number is assigned to a "hello.html". You need to assign your phone number to a VXML application.

Your VXML app will prompt the caller for an answer. The VXML app will then submit this answer to another script or application, which will return a response back to the VXML app.

Yes, this is all possible. Please let us know if we're misunderstanding your intent.

Regards,
Plum Support