Plum IVR Support

Posted: **Tue Jul 31, 2012 11:58 am**

Can someone tell me what this error is talking about? the second line that it is referring to isn't even part of the output from my code. I don't understand where that line is coming from, let alone what to do to fix the error.

http://i.imgur.com/awEqo.jpg

Posted: **Tue Jul 31, 2012 2:13 pm**

Hi,

Could you please post your sample VXML code that is producing this error for you?

Regards,
Plum Support

Posted: **Tue Jul 31, 2012 2:27 pm**

This is the XML I get if I visit the URL using Internet Explorer

Code: Select all

  <?xml version="1.0" ?> 
- <vxml version="2.0">
- <form id="mainmenu">
- <field name="menuchoice">
  <grammar type="application/x-jsgf" mode="dtmf">1|2|3</grammar> 
- <prompt>
  <voice name="julia">Please select your text to speech engine. For ATT Natural Voices, press 1.</voice> 
  </prompt>
- <filled>
- <if cond="menuchoice==1">
- <prompt>
  <voice name="mel">Hi, I'm mel.</voice> 
  </prompt>
- <prompt>
  <voice name="mike">Hi, I'm Mike.</voice> 
  </prompt>
- <prompt>
  <voice name="ray">Hi, I'm ray.</voice> 
  </prompt>
- <prompt>
  <voice name="rich">Hi, I'm rich.</voice> 
  </prompt>
- <prompt>
  <voice name="claire">Hi, I'm claire.</voice> 
  </prompt>
- <prompt>
  <voice name="crystal">Hi, I'm Crystal.</voice> 
  </prompt>
- <prompt>
  <voice name="julia">Hi, I'm julia.</voice> 
  </prompt>
- <prompt>
  <voice name="lauren">Hi, I'm lauren.</voice> 
  </prompt>
  <goto next="#mainmenu" /> 
  <else /> 
  <goto next="#mainmenu" /> 
  </if>
  </filled>
  </field>
  </form>
  </vxml>

Posted: **Tue Jul 31, 2012 2:51 pm**

Hi,

Could you please provide us with the URL you are testing for us to try and reproduce this issue?

Regards,
Plum Support

Posted: **Wed Aug 01, 2012 7:49 am**

The URL is
http://66.216.162.172:6789/HttpHandler/voice.sample

Posted: **Wed Aug 01, 2012 9:14 am**

Hi,

There doesn't appear to be anything wrong with your application code. When attaching your URL to a phone number and dialing into it, the application works just fine.

Regards,
Plum Support

Plum IVR Support

Validation Error

Validation Error

Re: Validation Error

Re: Validation Error

Re: Validation Error

Re: Validation Error

Re: Validation Error