Re: SRGS Quick question
Posted: Wed Aug 22, 2012 1:17 pm
Hi,
Here is an example of an SRGS format grammar. Note the tag variable name must be the same as the field's name, "check_hotel_name". Also note you can have multiple items match to the same tag.
Regards,
Plum Support
Here is an example of an SRGS format grammar. Note the tag variable name must be the same as the field's name, "check_hotel_name". Also note you can have multiple items match to the same tag.
Code: Select all
<field name="check_hotel_name">
<grammar type="application/srgs+xml" mode="voice" root="hotels">
<rule id="hotels">
<one-of>
<item>Ritz Carlton<tag>check_hotel_name="Ritz-Carlton Los Angeles"</tag></item>
<item>Rich Carlton<tag>check_hotel_name="Ritz-Carlton Los Angeles"</tag></item>
<item>The Rich Carton Hotel<tag>check_hotel_name="Ritz-Carlton Los Angeles"</tag></item>
<item>Riviera<tag>check_hotel_name="Riviera Hotel Las Vegas"</tag></item>
</one-of>
</rule>
</grammar>
<prompt bargein="false">
<audio src="http://audio.plumgroup.com/root/89664471/89664471_67.wav">
Thank you for calling Technical Support. This is Kendra. Can I have the name of the hotel you are staying at?
</audio>
</prompt>
<filled>
<assign name="hotel" expr="check_hotel_name"/>
</filled>
</field>
Plum Support