Plum IVR Support

Hello,

I know the last call log file is available under "Application Setup" and "Call Activity". Two lines of error messages are also available under "Error Logs". I'm wondering where I can get the log file for a particular call (not necessary to be the last call) just as "Last Log".

Thanks,

Yunyun

No, the detailed IVR call logs are not stored persistently. If you like, you can post the output of the IVR error here and we can take a look at it.