<audio> tag

[yunyun]

Hi,

I have the following code

Code: Select all

<form>
  <block>
    <prompt>
      <audio src="audioPrompts/welcome.wav"> Welcome! </audio>
    </prompt>
  </block>
</form>

I know if the welcome.wav can't be found, "Welcome" should be read. I put "audioPrompts" directory under the same directory as this vxml file. I'm pretty sure that the wav file is good. But I can't hear the wav file played. Instead I only heard "Welcome".

I used <audio> tag before and I didn't have problem with it. I compared welcome.wav with wav files that could be played correctly and found out their rates are different. Is there any rate limitation for wav files?

Thanks,

--Y

[support]

Hi,

When using the IVR platform, all .wav files must be 8Khz, 16-bit, mono.


Regards,

Plum Support