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caller ID

Questions and answers about IVR programming for Plum DEV

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yunyun
Posts: 21
Joined: Mon Jan 23, 2006 8:31 pm

caller ID

Post by yunyun »

Hi,

Sometimes the "session.telephone.ani" variable returns "213" not the phone number which calls the application. Any idea? Thanks,

--Yunyun
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support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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details of IVR call needed to rectify issue

Post by support »

Please send details of an IVR call during which this happened, the real caller ID of the caller, the DNIS called, and your account ID to support@plumvoice.com. Please include your customer number in the subject line.
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