Plum IVR Support

I am attempting to use the submit tag with the following code:

<form id="balance">
<var name="action"/>
<block>
<assign name="action" expr="'balance'"/>
<submit next="http://my.test.domain/ivr/getUserData.phtml" namelist="a
ction" method="post"/>
</block>
</form>

The getUserData.phtml returns the following:

<?xml version="1.0"?>
<vxml version="2.0">
<form>
<block>
<prompt>
Your current balance is $23.51.
</prompt>
</block>
</form>
</vxml>

When I dial the ivr phone number, I get "This service is unavailable, problem with fetch" message.

Is there a way to debug this?

Hello,

The debug information is listed in the under the links "Last Log" or "Last" on either the Application Setup page or the Call Activity page. These links show the IVR system debug log for the last IVR call placed to that DNIS. You should be able to find a more detailed IVR error message along with the VoiceXML file that was fetched (if it was successful).

Regards,
Plum Support