I was trying to do a bridge transfer from one of your 800 numbers to another 800 number and I am getting an error.
Transfer Failed: General Error - 0x10f
What does this error mean?
Where would I find a list of errors for future reference?
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Bridge transfer from 800# to 800# failed
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always24x7
- Posts: 30
- Joined: Tue Apr 18, 2006 3:05 pm
- Location: Bedford, TX
forward toll-free # to a local # on IVR system
Hello,
The lines you are currently on (direct toll-free) are not capable of making transfers to toll-free numbers. Often a toll-free number will forward to a local DNIS, you should look for that number and transfer the call there. If there is no local phone number for to transfer to, you will need to speak with your sales rep about forwarding your toll-free number to a local number on our IVR systems, these numbers can transfer to your toll-free number. The IVR error you are seeing resulted from a general telco failure because the number you are attempting to call is not allowed.
Regards,
Plum Support
The lines you are currently on (direct toll-free) are not capable of making transfers to toll-free numbers. Often a toll-free number will forward to a local DNIS, you should look for that number and transfer the call there. If there is no local phone number for to transfer to, you will need to speak with your sales rep about forwarding your toll-free number to a local number on our IVR systems, these numbers can transfer to your toll-free number. The IVR error you are seeing resulted from a general telco failure because the number you are attempting to call is not allowed.
Regards,
Plum Support