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Sumbit Return

Posted: Fri May 19, 2006 8:00 am
by zone24x7
:?:

I am calling a database to verify a user and depending on the success of failure i want to go to another form. when the authentication is a success i am generating following vxml

<vxml version="2.0">
<form>
<block>
<prompt>Your user id is not valid.</prompt>
<goto next="#relogin"/>
</block>
</form>
</vxml>

relogin is a form that resides on the vmxl file which calls the submit
reason i want to resturn back to the same vxml is that i need to keep track of the number of un successful attempts of user logins.

when i followed the above method i am getting a error. What do I need to do to make this work ?

"#relogin" tells IVR platform. . .

Posted: Fri May 19, 2006 12:23 pm
by support
The next attribute must specify the complete URL to which you wish to jump back. "#relogin" tells the IVR platform to look for another form within the current document that has an "id" set to "relogin".

Another alternative is to try the <subdialog> tag instead. That'll allow you to jump to a dialog and then return to the calling dialog by simply calling <return/> within an executable block.

Sumbit Return

Posted: Fri May 19, 2006 7:59 pm
by zone24x7
I am calling like this

<filled>
<submit next="http://<server ip>/default.asp" namelist="userid" method="get"/>
</filled>

but i when i call like this and return to the relogin form the voice portal indicates and error

Refer to past IVR topic

Posted: Mon May 22, 2006 3:03 pm
by support
Please refer to this IVR topic http://support.plumvoice.com/viewtopic.php?t=431 for further details.