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Spanish say-as type="acronym"

Questions and answers about IVR programming for Plum DEV

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jrevirtualarchitect
Posts: 3
Joined: Mon Sep 12, 2011 6:13 pm

Spanish say-as type="acronym"

Post by jrevirtualarchitect »

We are having trouble with the say-as type="acronym" when switching to Spanish. This works correctly in English. Please advise.

Code: Select all

          <prompt>
          <voice xml:lang="es_us" name="rosa">
          <prosody rate="-20%">
            <say-as type="acronym">
                <value expr="AcctNum" />
            </say-as>
          </prosody>
          </voice>
          </prompt>

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Re: Spanish say-as type="acronym"

Post by support »

Hi,

Please note that acronym only works for US English voices when using AT&T Natural Voices or Cepstral. For Spanish, you will need to insert spaces between the numbers to say them as digits, as suggested in this earlier post: http://support.plumgroup.com/viewtopic.php?f=2&t=1627

Regards,
Plum Support

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