Plum IVR Support

Posted: **Thu Jun 15, 2006 2:53 pm**

I am trying to input at least 10 numbers with my app. Though the system complains about not understanding me after 3-5 digits being entered. In the session logs it only captured all my digits only once. It usually only records 4 in the session log.

Posted: **Fri Jun 16, 2006 4:10 pm**

Hi,

Our first guess is that your interdigittimeout value may be too short.
Send us a link to the IVR code that is giving you this problem.

Regards,

Plum Support

Plum IVR Support

DTMF input

DTMF input

IVR code error because interdigittimeout value is too short