Plum IVR Support

Is there a web service that allows me to retrieve session logs?

My director would like to receive monthly call statistics. I didn't see any scheduling functionality on the back-end. Reporting functionality doesn't seem to provide what we are looking for either. Once we have the data we can build our own reports that suit our needs but we need programmatic access to that data first.

Hi,

Currently, there is no web service available that would allow you to programmatically retrieve the session logs from our hosting site.

However, we've added your request to our internal feature request page for our hosting site to be considered for future updates, but there is no guarantee on when or if this feature would be implemented.

Regards,
Plum Support