I understand the plum dev console has something called "VoiceTrends" for streamlining of call flows.
Specifically I need to gain access to "Speech Rec Optimization—Logs speech recognition attempts and identifies spots that need grammar improvements."
How can I view this? I've already read and enabled the analytics disclosure in the dev console.
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Speech Rec Optimization?
Re: Speech Rec Optimization?
Hi Charles,
These questions have been addressed in a separate ticket that you have opened with our support team yesterday.
Regards,
Plum Support
These questions have been addressed in a separate ticket that you have opened with our support team yesterday.
Regards,
Plum Support
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com