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Unknown element 'html' error when there is no such element

Posted: Mon Aug 04, 2014 9:22 am
by Optimum
I'm attempting to test the plum dev system for inbound calls. I'm getting the following error in the error log:

DocumentParser::FetchDocument - Parse error in file "http://dev.oc-meridian.com/OCQDev/servi ... uWB5a2twkA.", line 1, column 6 - Unknown element 'html'
errno: 205 uri http://dev.oc-meridian.com/OCQDev/servi ... uWB5a2twkA.

Entering that URL in a browser, I get a properly formatted VXML document with no "html" element. The document also parses when I parse the document via the URL from within my PlumDev account.

An explanation of what is going wrong here would be much appreciated.

Re: Unknown element 'html' error when there is no such eleme

Posted: Tue Aug 05, 2014 8:19 am
by support
Hi,

Are you still encountering any issues with this?

When we plug your application URL, http://dev.oc-meridian.com/OCQDev/servi ... uWB5a2twkA, to a phone number and dial into it, we encounter no errors.

Regards,
Plum Support