voicemails getting cut off
Posted: Tue Oct 07, 2014 12:26 pm
Hi,
We are using the following code to record voicemails. Unfortunately the calls are getting cut off. The longest voicemail runs about 47 seconds. The maxtime is set for 300s or 5 minutes, which if I read correctly means up to 5 minutes of voicemail recording.
the html.translate just allows the code to auto build the vxml audio tags, which works. I am wondering if the maxtime starts when the audio tags play, or if it starts after the beep?
We are using the following code to record voicemails. Unfortunately the calls are getting cut off. The longest voicemail runs about 47 seconds. The maxtime is set for 300s or 5 minutes, which if I read correctly means up to 5 minutes of voicemail recording.
the html.translate just allows the code to auto build the vxml audio tags, which works. I am wondering if the maxtime starts when the audio tags play, or if it starts after the beep?
Code: Select all
<record name="voicemail" beep="true" maxtime="300s" type="audio/x-wav" finalsilence="10s" dtmfterm="true">
<prompt>
@Html.Translate("ARS_AbsenceMessage_LeaveMessage", false);
@Html.Translate("ARS_AbsenceMessage_AfterVoicemail", false);
<break />
</prompt>
<filled>
<submit next="@Url.SaveAbsenceVoiceMessage()" namelist="voicemail" method="post" enctype="multipart/form-data"/>
</filled>
<noinput>
@Html.Translate("ARS_AbsenceMessage_NoVoiceMessage", false);
<reprompt/>
</noinput>
<noinput count="3">
@Html.Translate("ARS_AbsenceMessage_NoVoiceMessage", false);
<submit method="post" next="@Url.SaveAbsenceVoiceMessage()" />
</noinput>
</record>