We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics

International currencies

Questions and answers about IVR programming for Plum DEV

Moderators: admin, support

Post Reply
werner.coetzee
Posts: 5
Joined: Wed Dec 10, 2014 8:24 am

International currencies

Post by werner.coetzee »

Hi

I want my voiceXML to read currencies other than Dollar, eg Pound or Yen or Euro.
When I specify my text as "£500 or ¥600" it does not say "500 pounds or 600 Yen".
Even if I use the say-as tag with type=currency, it only adds the word dollar after the amount eg:

Code: Select all

<say-as type="currency">£500 or ¥600</say-as>
will read "500 dollar or 600 dollar" (with a funny sounding "a" before the amounts).

Does the <say-as type="currency"> only work for dollars?
The only way I could get it working was to actually type out the names of the currencies, eg "500 pounds or 600 yen".
Is there no other way?

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Re: International currencies

Post by support »

Hi,

Yes, to ensure that your callers hear the correct type of currency for your application, we would advise you to type out the names of the currencies (e.g. pounds, yen).

Regards,
Plum Support

werner.coetzee
Posts: 5
Joined: Wed Dec 10, 2014 8:24 am

Re: International currencies

Post by werner.coetzee »

Thanks for the info.

Post Reply