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“recordutterance” recording error

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2020connection
Posts: 6
Joined: Tue Dec 09, 2014 1:55 pm

“recordutterance” recording error

Post by 2020connection »

Hi,

I'm using “recordutterance” property global, and trying to get the last result by application.lastresult$.recording. But the recording i'm getting it's not playing. Below is the vxml file for outbound calls.

Code: Select all

<?xml version="1.0" encoding="UTF-8"?>
<vxml version="2.1">
 <var name="callerid" expr="'$to'" />
	<var name="transfernum" expr="'$transfernum'" />
  <form> 
    <property name="recordutterance" value="true"/>
	<property name="sensitivity" value="0.1"/>
	<property name="speedvsaccuracy" value="0.1"/>
	<property name="confidencelevel" value="0.58"/>
    <field name="F_1">
    <prompt bargein="false" bargeintype="hotword">
      <audio src="http://cloud.example.net/upload/$step1"/>
    </prompt>
	<grammar type="application/srgs+xml" src="http://cloud.example.net/$buzzfile"/>
<nomatch count="1">
     <prompt> 
	 <audio src="http://cloud.example.net/upload/$reprompt"/>
	 </prompt>
	 </nomatch>
	 <nomatch count="2">
     <exit />
	 </nomatch>
	 <noinput count="1">
	 <prompt> 
	 <audio src="http://cloud.example.net/upload/$reprompt"/>
	 </prompt>
	</noinput>
	<noinput count="2">
	 <exit />
	</noinput>
<filled>
<var name="rec" expr="application.lastresult$.recording"/>
<if cond="$cond">
		<prompt>
        <audio src="http://cloud.example.net/upload/$positive"/>
		</prompt>
		<submit method="post" enctype="multipart/form-data" next="http://cloud.example.net/decypher/record_plum.php" namelist="rec callerid transfernum"/>
		<else/>
		<prompt>
        <audio src="http://cloud.example.net/upload/$negative"/>
		</prompt>
		<submit method="post" enctype="multipart/form-data" next="http://cloud.example.net/decypher/optout-record_plum.php" namelist="rec callerid"/>
        </if>
</filled>
</field>
  </form>
</vxml>

2020connection
Posts: 6
Joined: Tue Dec 09, 2014 1:55 pm

Re: “recordutterance” recording error

Post by 2020connection »

This error has been resolved, i didn't mentioned "recordutterancetype"

Code: Select all

<property name="recordutterancetype" value="audio/x-wav"/>

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